Join our mailing list!




Find quick answers to your questions below...
 
How do I know what size I wear in European Sizes?
 
 
What payment methods are accepted?
 
Visa, Mastercard, Discover, Amex, Paypal.
 
How will my item be shipped?

We currently ship via UPS, Fedex and USPS.

How long will it take to receive my order?

Items are usually received in 4-5 business days (US Only) Please allow 7-10 business days. Express shipped items will arrive in 2-3 business days (US Only). Please allow additional time for APO/FPO addresses.
 
What is your standard shipping rates?

FREE ground shipping on orders of $50 or more. Orders under $50 will incur a $5.95 fee. 

Can I get express shipping?

Yes, on US orders to a physical address only.

Do you ship outside of the US?

Not at this time.

Do you ship to PO Boxes and APO/FPO addresses?

Yes, please allow additional time.

Do you charge sales tax?

Sales tax will be applied to orders shipped to NC. The rate is currently 6.75%.

Do you accept personal checks, money orders or cashiers checks?

Not at this time.
 
Where are you located?
 
Our store is located at 10015 Weddington Rd Ext. (off Speedway Blvd) Concord NC 28027.
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I know what size I wear in European sizes?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?